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    The New Normal: What Can Retailers do to Stay Relevant Post-pandemic?
    Accuvia Software Group
    • Mar 17
    • 3 min

    The New Normal: What Can Retailers do to Stay Relevant Post-pandemic?

    There were winners and losers during the pandemic. Now that we are slowly finding our new normal, retailers must follow the winners'...
    10 views0 comments
    What Does Buying an Ugly Christmas Sweater have to do with Mobile POS?
    Accuvia Software Group
    • Dec 29, 2021
    • 4 min

    What Does Buying an Ugly Christmas Sweater have to do with Mobile POS?

    Actually, more than you think. Mobile technology in the store can dramatically improve customer service and increase sales. Imagine this:...
    24 views0 comments
    The Value of Customer Feedback for Retailers
    Accuvia Software Group
    • Dec 17, 2021
    • 3 min

    The Value of Customer Feedback for Retailers

    Using customer feedback is critical for retailers looking better to understand their customers and their experience at the store....
    23 views0 comments
    Why the Strategic Use of Traffic Data is Critical for Retailers
    Accuvia Software Group
    • Dec 10, 2021
    • 3 min

    Why the Strategic Use of Traffic Data is Critical for Retailers

    The importance of having a sales funnel in a physical environment Marketers have it easy. With powerful tools such as Google Analytics,...
    38 views0 comments
    What Does Self-Service Mean to Consumers Post-Pandemic?
    Accuvia Software Group
    • Nov 30, 2021
    • 3 min

    What Does Self-Service Mean to Consumers Post-Pandemic?

    If we have learned one thing from the pandemic, it is that things can change very quickly. The pandemic and its implications, such as...
    30 views0 comments
    How Can Retailers Use Loyalty Programs to Reduce Costs and Drive Revenue?
    Accuvia Software Group
    • Nov 24, 2021
    • 3 min

    How Can Retailers Use Loyalty Programs to Reduce Costs and Drive Revenue?

    Did you know that a 5% increase in customer retention can increase a company’s profitability by 75%? Or that it costs five times more to...
    13 views0 comments
    What do you know about your customers’ shopping behavior?
    Accuvia Software Group
    • Jan 3, 2020
    • 3 min

    What do you know about your customers’ shopping behavior?

    Understanding and acting on customer shopping behaviors is key to unlocking the future of retail. What are your customers doing in your...
    103 views0 comments
    Does your organization have access to the data it needs to be successful?
    Accuvia Software Group
    • Dec 22, 2019
    • 3 min

    Does your organization have access to the data it needs to be successful?

    Data needs to be like electricity that will power the innovation engine of the organization. If the future of retail is focused on data,...
    53 views0 comments
    What do your customers think about your business?
    Accuvia Software Group
    • Dec 19, 2019
    • 3 min

    What do your customers think about your business?

    The store of the future will provide you tools to answer this question. As part of our series about the store of the future, we have...
    61 views0 comments
    
What does the store of the future look like?
    Accuvia Software Group
    • Dec 16, 2019
    • 4 min

    What does the store of the future look like?

    What exactly is the store of the future? Well, this is the question that every successful retailer wants to know today. Of course, we...
    72 views0 comments
    What road do you take to the Store of the Future?
    Accuvia Software Group
    • Nov 24, 2019
    • 3 min

    What road do you take to the Store of the Future?

    The future is coming whether we are ready or not. However, retailers face an interesting challenge. The pace of change and the technology...
    32 views0 comments
    Welcome to the future
    Accuvia Software Group
    • Nov 13, 2019
    • 3 min

    Welcome to the future

    What is the store of the future and when will it get here? Well of course, the store of the future does not really exist. This concept...
    39 views0 comments
    The Future of Customer Intelligence
    ASG and TruRating
    • Dec 30, 2018
    • 4 min

    The Future of Customer Intelligence

    Customer Feedback Today It’s never been more important to know what your customers want. In an age where customer expectations are...
    149 views0 comments
    Customer Engagement Strategies in the Age of the Empowered Consumer
    Michael Hess
    • Aug 29, 2018
    • 2 min

    Customer Engagement Strategies in the Age of the Empowered Consumer

    Who are Empowered Consumers and how do they shop? What are the best ways to engage them to drive loyalty for your brand? Today more than...
    87 views0 comments
    Retailers have a Technology Gap with Consumer Facing Solutions
    Michael Hess
    • May 14, 2017
    • 3 min

    Retailers have a Technology Gap with Consumer Facing Solutions

    There is an in-store technology gap for consumer facing solutions. During the last few years, as consumer facing solutions starts to...
    148 views0 comments
    Identity and Privacy in a World of Personalized Consumer Engagements
    Michael Hess
    • Apr 1, 2017
    • 3 min

    Identity and Privacy in a World of Personalized Consumer Engagements

    Consumer identity and Privacy During our earlier posts, we highlighted the need for retailers to develop a relationship with their...
    19 views0 comments
    Consumer Engagement in the Age of Digital Transformation
    Michael Hess
    • Feb 25, 2017
    • 2 min

    Consumer Engagement in the Age of Digital Transformation

    Consumer engagement is nothing new. Traditional retailing has always been about understanding the customer and providing them with...
    38 views0 comments
    What is digital transformation of the store?
    Michael A. Hess
    • Jan 27, 2017
    • 2 min

    What is digital transformation of the store?

    During the National Retail Federation trade show earlier this month in New York, the topic of digital transformation was widely...
    49 views0 comments
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