Understanding and acting on customer shopping behaviors is key to unlocking the future of retail. What are your customers doing in your stores? It is a simpl...

Data needs to be like electricity that will power the innovation engine of the organization. If the future of retail is focused on data, then the retailers w...

The store of the future will provide you tools to answer this question. As part of our series about the store of the future, we have concluded that the futur...

What exactly is the store of the future? Well, this is the question that every successful retailer wants to know today. Of course, we don’t have a crystal ba...

The future is coming whether we are ready or not. However, retailers face an interesting challenge. The pace of change and the technology complexity are both...

What is the store of the future and when will it get here? Well of course, the store of the future does not really exist. This concept represents new capabil...

Customer Feedback Today It’s never been more important to know what your customers want. In an age where customer expectations are evolving faster than ever...

Who are Empowered Consumers and how do they shop? What are the best ways to engage them to drive loyalty for your brand? Today more than ever, there is more ...

There is an in-store technology gap for consumer facing solutions. During the last few years, as consumer facing solutions starts to impact the retail indust...

Consumer identity and Privacy During our earlier posts, we highlighted the need for retailers to develop a relationship with their customers and the delivery...

Consumer engagement is nothing new. Traditional retailing has always been about understanding the customer and providing them with products and services that...

During the National Retail Federation trade show earlier this month in New York, the topic of digital transformation was widely discussed. It appears that th...