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Customer Engagement in the Age of the Connected Consumer

September 18, 2018

WEBINAR: September 18, 2018 at 2 pm ET

Who are Empowered Consumers and how do they shop? What are the best ways to engage them to drive loyalty for your brand?

 

Today more than ever, there is more flexibility for consumers to shop how and when they they choose. Your customers own multiple digital devices that they use to engage with you — on their own terms — throughout the shopping journey. 

 

In today's retail environment, it is critical for retailers to differentiate themselves and establish meaningful relationships with their customers. These relationships help to build loyalty with your customers and provide a way to stand out from your competition.

 

However, it is becoming ever more challenging to foster these relationships with the increase of online shopping and the reduction of personal contact during the in-store shopping experience. 

 

With this in mind, how do retailers engage their customers and build relationships in the age of empowered customers?

 

Learn how loyalty programs combined with digital marketing tools will establish a dialog with your customers so you can build relationships and personalize their shopping experience. 

 

In this webinar, Accuvia Software Group and our featured speaker from Forrester Research will share insights about the value of engaging customers throughout their path to purchase and the challenges retail leaders must overcome in order to boost customer loyalty.

 

When you join the webinar you will not only enlarge your understanding of customer engagement best practices but also have the opportunity anonymously to benchmark your own level of digital store transformation. 

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